Most health and personal care items purchased from Nidepot.com are easily returned within 30 days of receipt of shipment. These items must be unopened and in new condition. Returns of products that have special shipping restrictions imposed by the U.S. Department of Transportation cannot be accepted; the detail page for these products will indicate if these restrictions apply.
You may return make-up after you have opened it if the color of the product does not meet your expectations.
Some Health & Personal Care products are not returnable, including:
- Cholesterol monitors
- Diabetic/glucose monitors
- Fragrances
- Sex & Sensuality items
- Thermometry
If the item you purchased from Nidepot.com, or from Amazon, isn't returnable, you'll see a message about that in our Online Returns Center. If you have a problem with one of these items, please contact Customer Service. If you have a problem with any other item purchased from a seller, please contact the seller directly by going to "Your Orders" in Your Account. Then click the "Contact Seller" button on the order you're interested in returning. To view the seller's return policy, click the "Return items" button on the order below "Contact Seller".
